I received a pack of Peanut Butter Cups that only had 2 cups instead of 3, why?
As part of our production, the trays are hand packed, bulked off and then feed into a wrapping machine. On a rare occasion, a cup may pop out of the tray just prior to being wrapped causing an empty cavity to be present. In an effort to prevent this from happening we have increased our quality control on this line with additional checks and balances. In addition, we are implementing an additional level of weight checking to validate the increased quality control measures.
