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I received a denial remark message C0-13: “The date of death precedes the date of service” for a patient that is not deceased. How can I correct this issue?

April 26, 2017death denial message precedes received Remark

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I received a denial remark message C0-13: “The date of death precedes the date of service” for a patient that is not deceased. How can I correct this issue?

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When your claim denies for group code CO-13, it indicates that there is a date of death on your patient’s Medicare common working file. You will need to refer the Medicare beneficiary to their local Social Security Office in order for a correction to be made.