I received a complimentary copy of Windows 7 from the Windows 7 Launch event, but I only got the 32 bit version, why?
I assume the reason why 32 bit was provided was to avoid complications considering that device driver, application compatibility and system requirements must be taken into account when choosing 64 bit. Considering that not everybody has 4 GBs or more RAM installed, Microsoft made a safe bet choosing 32 bit. Resources: Alternate media: You can contact: Microsoft Supplemental Parts Department at 1-800-360-7561, Monday through Friday, 5:00 A.M. to 7:00 P.M. Pacific Time. 15.) I bought a computer and was eligible for the free upgrade, but I didn’t get the version I wanted. If you are receiving this free upgrade as part of a purchase of a new PC, you will receive a corresponding edition of Windows 7 to the currently installed version of Windows Vista. Example: Windows Vista Home Premium 32 > Windows 7 Home Premium 32 bit. If you need alternate media, you need to contact the manufacturer of the computer. 16.) I upgraded from Windows Vista, but there is no email program included: Windows Mail
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