I received a 0243 denial that states that the Treatment Authorization Request (TAR) number was not on the TAR master file. What can I do?
Call the Telephone Service Center (TSC) at 1-800-541-5555. A TSC operator will review the accuracy and validity of the TAR number on the claim. If the TAR number is not on file, contact the appropriate Medi-Cal field office. Refer to the TAR Field Office Addresses section of the appropriate Part 2 manual for Medi-Cal field office phone numbers and addresses.
A. Call the Telephone Service Center (TSC) at 1-800-541-5555. A TSC operator will review the accuracy and validity of the TAR number on the claim. If the TAR number is not on file, contact the appropriate Medi-Cal field office. Refer to the TAR Field Office Addresses section of the appropriate Part 2 manual for Medi-Cal field office phone numbers and addresses.
Related Questions
- If a Treatment Authorization Request (TAR) was approved for an audiology service (such as a hearing test) was obtained before July 1, 2009, will Medi-Cal cover the approved services if they are performed after June 30, 2009?
- I received a 0243 denial that states that the Treatment Authorization Request (TAR) number was not on the TAR master file. What can I do?
- What is a Treatment Authorization Request (TAR) and how do I get one?
