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I receive the error “Please disable TNS before ordering or contact customer support at (888) 270-0141”. How do I turn off Total Net Shield to order the software?

April 26, 2017contact customer disable Error ordering support TNS

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I receive the error “Please disable TNS before ordering or contact customer support at (888) 270-0141”. How do I turn off Total Net Shield to order the software?

1 Answer

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Please click on Running in Secure Mode and ensure Running in Insecure Mode is shown when you order the software. I sent in a mail payment and my account is not activated yet. It usually takes 1-2 weeks until your account is created, depending on mailing time. If after this time your account has not been created, please call Anonymizer Support at 1-888-270-0141 or 1-858-202-5084 for assistance Monday through Friday or Email Support.