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I receive a server error 500. What is the cause?

cause Error server
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I receive a server error 500. What is the cause?

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The AddressDoctor Web Service will return an error 500 (server error) if the request is malformed. Most common reasons are wrong casing (all tags are case sensitive), incorrect casing of the URL embedded in the request or missing or incomplete tags such as a missing department (must be set to 0).

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