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I purchased tickets from VipSeats but cannot attend the event. What is your refund/return policy?

April 26, 2017attend event policy refund Return tickets vipseats

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I purchased tickets from VipSeats but cannot attend the event. What is your refund/return policy?

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There are no refunds, exchanges, or cancellations on any order once it is submitted to us. This policy is in place because when you purchase your tickets we secure and acquire those tickets for you and are not able to recover our costs. Please order tickets only after you are certain you want them. For information on how to resell tickets that you purchased from VipSeats, please contact della@vipseats.com or call us at 1-800-371-6323.