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I purchased the wireless access card at the bookstore and my computer has been configured by the Technical Assistance Center but my wireless access is not working well, now what?!

bookstore card center Computer configured Technical Wireless
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I purchased the wireless access card at the bookstore and my computer has been configured by the Technical Assistance Center but my wireless access is not working well, now what?!

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Although the Residence halls are equipped with wireless access points they are maintained by the Jefferson IT Store. Please contact the JeffIT Store online via a Scott Library terminal or by telephone at 215-503-6000 (option 2) to complete a work order request.

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