I purchased my Software Subscription/Technical Support Contract for a specific number of days so that all my contracts end at the same time. How can I know if the Support ID I have is for the right number of months?
Import the software subscription contract and/or technical support contract id number in the User Center account. 1. Chose the “My products” tab 2. Press the “Add products” button on the right side of the screen 3. Enter the id and press “Continue” 4. Return to the “My products” tab 5. Click on the blue link with the product SKU for the contract 6. Review the details in the “Predefined Dates” If the contract is valid for 1 year, there will not be any dates listed.
