I purchased a Travel Underwriters travel insurance policy, and now I’m not sure when and how to make a claim. How will I know?
Check your policy wording – you should have received this when you purchased your policy. The policy wording clearly defines the nature of the insurance coverage you purchased – what events are covered by the insurance, and what to do when you actually experience one of the covered risks. If you’re not sure, contact the broker who sold you the policy, or contact OneWorld Assist, our dedicated claims services provider: From U.S.A. & Canada, call toll-free: 1-800-663-0399 World Wide, call collect: (604) 278-4108 Any notices of claim or related correspondence concerning all other claims should be promptly sent to: OneWorld Assist 10th Floor, 6081 No.
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