I purchased a replacement engine from the factory, it has Kelly Aerospace alternator installed. If I have a problem with it, do I return the unit to Kelly Aerospace directly?
No, the “engine factory” purchased the units from us so they are responsible for this activity. File a claim with the company you purchased the engine from. There are several reasons for this. Many times the engine manufacturer will offer warranties longer than we do. Also since you did not purchase it separately, you will not know the exact installation date which will determine the term of our warranty. This answer also applies to new aircraft, file a claim through them directly, in most cases they have a significantly longer warranty period as well.
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