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I purchased a license online and was sent a link to download the software. When I select the link, I receive the message “Time expired.” Can I still download the software?

April 26, 2017download license link message online select sent Software

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I purchased a license online and was sent a link to download the software. When I select the link, I receive the message “Time expired.” Can I still download the software?

1 Answer

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When you opt for delivery via “Digital Download,” we send you a link that is operational for 72 hours. After that time period expires, you will no longer be able to access our Download Center with that link. Simply send us an email at clarklabs@clarku.edu to request a fresh download link.