I purchased a Full-Show pass to BlizzCon but will be unable to attend the concert. Can I exchange my Full-Show pass for an Exhibit-Only pass?
If you want to exchange your Full-Show pass for an Exhibit-Only pass and forfeit your concert ticket, please call Blizzard customer support at 800-953-SNOW. You must have the order number from your original order, which was provided on the confirmation page or confirmation email you received after your original purchase. Our customer support team will then credit the $35 difference to the credit card of purchase for each Full-Show pass exchanged for an Exhibit-Only pass. Your order can only be changed once, and no refunds beyond the $35 downgrade difference will be issued. Any Full-Show passes that become available as a result of an exchange can be purchased for $120 via the ticketing website (please see www.BlizzCon.com for ticket availability). These Full-Show passes will include a ticket to the closing-night concert featuring The Offspring. PLEASE NOTE: There are only a limited number of Exhibit-Only passes that have been reserved for this downgrade option. The cutoff date for excha
