I processed my file through NCOALink™ and have received returned mail pieces. Why didn NCOALink™ catch these undeliverable addresses?
It is estimated that only 66.9% of mail is deliverable as addressed. The remaining percentage has some form of addressing deficiency which could affect deliverability. Endorsed mail and First-Class Mail® can be forwarded or returned to the mailer. Standard Mail® is discarded. NCOALink™ will reduce the amount of undeliverable mail through Address Standardization and ZIP® Correction as well as through running Move Update, but will not eliminate it. Some examples of returned mail NCOALink™ will not correct are: Forwarding Order Expired, No Such Number, Address Unknown, Moved-No Forward. See DSF2® for additional information on undeliverable mail.
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