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I printed the aging report and got some accounts that are no longer existing and has bogus balance?

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I printed the aging report and got some accounts that are no longer existing and has bogus balance?

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– The customer has deleted some records which are no longer active but some customer records and transaction were left behind and not deleted. There was also a hardware failure. When the customer printed an aging report, there were several transactions (no details)and gave a huge bogus outstanding dues. This was solved by going to the transaction section and pushing page up to get into the bogus amount. F6 to delete the transaction. Reindex and did route referencing and the bogus amounts were removed from the list.

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