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I placed my order several days ago and still haven received a shipping confirmation Email. What seems to be taking so long to ship my order?

April 26, 2017ago confirmation days email Placed received ship shipping taking

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I placed my order several days ago and still haven received a shipping confirmation Email. What seems to be taking so long to ship my order?

1 Answer

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Posted

All orders placed on this website will ship within 14-21 days from ordering date unless the “Rush Order” option is checked on the checkout page. All shoes that are ordered here are hand-made when ordered per your custom specifics such as size, width, heel color, bottom color, materials to be used, etc. Please understand that we don’t stock the shoes and build your shoes when you order depending on which custom specifics you choose. We are the only website available on the internet to offer such customization options to basically personalize your shoes at lower than retail prices. Therefore, we will appreciate your understanding as to why it takes up to 14-21 days to process and ship orders out.