I placed my order, but have not received any confirmation, whats going on?
Order confirmations are instant and so should be received within minutes of completing an order. However, there could be one of two reasons why you’ve not received this email/s. 1. If an incorrect email address has been submitted, then naturally the receiver will not get any emails. 2. With the increase in spam, many people now utilise a filter to avoid junk mail. Often if the mail address from where emails have been sent have not been allowed, or automatically blocked, or not on the receivers white list, then such emails may never be seen by the receipient. To ensure emails from Inkjet Wholesale which include order confirmations, are duly seen and read, please ensure your spam filter is configured to allow addresses ending with inkjetwholesale.com.au. Please consult the help manual of the particular spam filter software that has been utilised to ensure this process is undertaken.
