I paid with my checking (or savings) account and got a transaction “approved” message but received a disconnect notice on my next bill. How can that be?
When an online payment is made through ACH (savings or checking accounts), the verification process on the payment is only looking at the bank routing and account numbers to see if they are valid. It is not confirming sufficient funds. If the payment is “approved,” that is simply telling you that the bank routing and account numbers were verified as being valid. The system will then process the payment until it actually hits your bank account and finds insufficient funds. At that point, the payment will be declined just as it would if you wrote an actual check to pay your bill and there were not enough funds in your account to cover the check. The same “approved” status will also appear on your payment history, though your payment may be declined if there are insufficient funds in your bank account.
Related Questions
- I paid with my checking (or savings) account and got a transaction "approved" message but received a disconnect notice on my next bill. How can that be?
- I got a message about invalid data while trying to create my WebAdvisor account. What does that mean?
- How can a received on account (R/A) or paid out (P/O) transaction be voided?
