I paid on PayPal,and I received my PayPal receipt email, but I still have not received my download e-mail?
Be sure to check your “junk” or “bulk” mail folder. Sometimes the download e-mail will get put to your bulk or junk mail folder. It can take anywhere from 30 seconds to 10 minutes for your payment to clear PayPal. It all depends on your credit or debit card provider. Usually you will receive your download e-mail within 1 minute of your purchase. In rare instances, some banks may take 1-3 business days to clear your payment. If you think this has happened to your order, first check to make sure you received your PayPal receipt and then call your credit or debit card customer service department.