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I paid my co-pay at the doctors office. Why am I getting a bill from ProPath?

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I paid my co-pay at the doctors office. Why am I getting a bill from ProPath?

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Copayments typically cover physician office visits only. Any patient responsibility, typically deductible and/or coinsurance, based on your member agreement with your health plan will be billed to you once your insurance has processed your claim. This will be reflective on your billing statements as well as your Explanation of Benefits (EOB) from your insurance.

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