I paid, but I have not received an e-mail containing a download link to the game yet. Where is it?
All orders are supplied their download link and activation code immediately via e-mail once an order is “Processed” (excluding Pre-Orders). Due to common delays with e-mail, it may sometimes take up to 2 hours to receive your purchase information. In addition, if you completed your purchase using PayPal’s “echeck” method, these may take up to 4-5 business days to complete successfully. The reason for this is that PayPal does not officially release the funds until the payment has cleared. Once the payment has cleared, you will be supplied with your download link and activation code. It may also be possible that the e-mail was flagged incorrectly as “junk” or “spam” by your service provider. Please check your applicable spam/junk folders. If you are still unable to locate your e-mail, please contact support with your Order /support/faq/# and the e-mail address you may have used. It is sometimes also possible that you entered your e-mail address incorrectly, which is why the message did n
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- I paid, but I have not received an e-mail containing a download link to the game yet. Where is it?