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I own a retail store and hold a UZ-2 certificate. Can I collect the half rate on mail, telephone or similar types of orders?

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I own a retail store and hold a UZ-2 certificate. Can I collect the half rate on mail, telephone or similar types of orders?

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Only if the customer picks up the order at the store in the zone, and the business is not primarily a mail or telephone order business (see question 51 above). All sales of tangible personal property, which qualify for the reduced rate, must be “face-to-face” transactions at the store.

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