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I ordered print-at-home tickets to the Getty Villa, but never received an e-mail with the tickets. What happened?

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I ordered print-at-home tickets to the Getty Villa, but never received an e-mail with the tickets. What happened?

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Your e-mail provider may have blocked the e-mail, thinking it was spam. Follow your provider’s procedures for retrieving possible spam. Such e-mails are often stored in a “Junk,” “Bulk,” or “Spam” folder.

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