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I ordered a carton of Marlboro, “Free” Air Mail to the USA a fortnight ago. Why haven I received the parcel yet?

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I ordered a carton of Marlboro, “Free” Air Mail to the USA a fortnight ago. Why haven I received the parcel yet?

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A. The Air Mail delivery times shown on the General Info page are the average, indicative times required for delivery (6 to 12 days to Europe and the Mediterranean area, 14 to 28 days to the rest of the world). Sometimes the delivery times may be either longer or shorter.

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