I noticed all the entries for downtime on your system event log. Just how reliable is Dragonfire?
Although we obviously try to keep our servers running as smoothly as possible, it would be fair to say that we don’t expect or aim for 100% uptime: There is definitely some truth to the old adage “you get what you pay for,” and a side effect of the comparatively low prices we charge for accounts is that we cannot afford to have our systems watched 24 hours a day, 7 days a week. We also do not guarantee any certain percentage of uptime, though Dragonfire does average above 98% uptime over the long run. If you require 100% uptime for your site and immediate response to server problems, you might be best off looking for a more expensive service provider. A note on the above: If you are having trouble reconciling the claimed 98% uptime average with the large number of downtime entries on the system event log, take a closer look at the entries. Many of them are on the order of 10 minutes or less–which is less than 1% of a day–and the entries date back to early 1997, with rarely more than
