I noticed a $5 charge on my account, but it doesnt mention a V-toll. What happened?
This charge indicates that your transponder was read at exit, but not at entry (referred to as an orphan exit). Because the system cannot determine how far you traveled on the system, you were charged a flat fee of $5. If your vehicle was a Class 3 or higher (not a passenger car), you were charged a maximum fare based on the distance between your point of exit and the farthest entry point on the Turnpike. Check to see that your transponder is properly mounted. (Refer to the mounting instructions on pages 4 and 5 or the alternate instructions sent to you in your welcome packet). If you have further questions, please contact the E-ZPass Customer Service Center at 1.877.PENNPASS (736.6727).
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