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I made read or deleted some messages using a different client. Why are those changes not reflected in Zimbra Desktop?

April 26, 2017changes client deleted desktop different Messages read reflected Zimbra

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I made read or deleted some messages using a different client. Why are those changes not reflected in Zimbra Desktop?

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For any non-Zimbra mailbox, scheduled sync will only download new messages. In order to synchronize other changes such as unread flag changes and deletions you have to click the “Send/Receive” button to do a manual synchronization.