I made an online purchase, but the MasterCard SecureCode window did not appear. Whats wrong?
First, check to make sure that the card you used for the purchase is one that you have registered with the Bank of America MasterCard SecureCode service. Second, determine whether the merchant is a participating MasterCard SecureCode merchant. The merchant must be participating in the MasterCard SecureCode service in order for the window to appear. Please note that some Participating Merchants have formed marketing alliances with other stores in the hopes of providing increased selection and better service to customers of both stores. You may be able to link to these partner stores from the Participating Merchants’ Web sites. These partner stores may be independently operated Web sites that may not support the MasterCard SecureCode service and may not prompt for your SecureCode before completing the purchase. Please check to see if the Web site from which you are ordering is a Web site of a MasterCard SecureCode Participating Merchant or that of a partner store.
