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I made a reservation on Marriott.com and was quoted a lower rate when I phoned the Marriott hotel front desk directly. Can I submit a claim?

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I made a reservation on Marriott.com and was quoted a lower rate when I phoned the Marriott hotel front desk directly. Can I submit a claim?

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Yes. Marriott guarantees you will find the same price for a hotel room whether booked through our Worldwide Reservation Center, a Marriott hotel directly, or online at Marriott.com. You must reserve both rates to be eligible for Marriott’s Look No Further Best Rate Guarantee. Marriott will cancel the higher rate reservation at no charge to you and honor our guarantee on the lower rate.

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