I made a qualifying purchase but I have not received enough /any KidStart Savings?
If you believe that you are due KidStart Savings that has not appeared in your Kiddybank within 10 working days, simply go to the Contact us tab of the Help section and fill in the required information. We process thousands of transactions per day, but unfortunately a small number of transactions do not track properly. We will endeavour to credit missing transactions as soon as possible, but please do bear with us as it can take a number of weeks for retailers to get back to us to confirm purchases. Missing transactions are often caused by firewalls or virus software that has been set to block our cookies which are used to track purchases. You can test if your system accepts our cookies by clicking on this COOKIE TEST LINK. If you get the messsage ‘YES’ then your cookies are being tracked correctly. If you get the message ‘NO’ then they are being blocked. If they are being blocked you will not be able to earn KidStart Savings at most KidStart retailers until you unblock them. You may b
If you believe that you are due KidStart Savings that has not appeared in your Kiddybank within 10 working days, simply go to the Contact us tab of the Help section and fill in the required information. We process thousands of transactions per day, but unfortunately a small number of transactions do not track properly. We will endeavour to credit missing transactions as soon as possible, but please do bear with us as it can take a number of weeks for retailers to get back to us to confirm purchases. Missing transactions are often caused by firewalls or virus software that has been set to block our cookies which are used to track purchases. You can test if your system accepts our cookies by clicking on this COOKIE TEST LINK. If you get the messsage ‘YES’ then your cookies are being tracked correctly. If you get the message ‘NO’ then they are being blocked. If they are being blocked you will not be able to earn KidStart Savings at most KidStart retailers until you unblock them. You may b
Related Questions
- I received a Notification for Jury Service, Qualifying Questionnaire and Voir Dire Questionnaire, and I am requesting to be excused. Do I still need to complete the juror questionnaire?
- I made a qualifying purchase but I have not received enough /any KidStart Savings?
- I received a SquareTrade Warranty flyer/email with my purchase, what is that?
