I made a mistake when depositing money into my TigerStripe account online. How can I get my money back?
It is our policy that once money is deposited into TigerStripe, then it cannot be withdrawn until you either withdraw or graduate from the university. However, we do understand that sometimes mistakes are made. It is imperative that you contact us as soon as possible, preferably as soon as the error is made so that it occurs in the same business day, and we will work with you to credit back the money. However, keep in mind that once we credit it back to the account it is still kept on hold with your bank as they process it. It could take up to 72 business hours before that money is credited back to your account. Therefore, it is imperative that you be careful to enter the correct amounts when you are making an online deposit.
