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I love Karen Foster Design products, but unfortunately I have purchased a product that is defective or is damaged. How can I go about getting a replacement?

April 26, 2017damaged defective karen foster design love Product products replacement Unfortunately

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I love Karen Foster Design products, but unfortunately I have purchased a product that is defective or is damaged. How can I go about getting a replacement?

1 Answer

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Sometimes during the manufacturing process, some products may end up with a defect or other problem. This is rare, but does happen, and is usually something beyond our control. If you have a Karen Foster Design product that has a defect or other problem, please contact our Customer Service Department at customerservice@karenfosterdesign.com or call us at 801-326-1349 so we may send a replacement or take care of the problem in another way. All inquiries will be handled on a case by case basis.