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I lost the envelope to mail the Personalized Options Form back to you. What is the correct address to send it to?

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I lost the envelope to mail the Personalized Options Form back to you. What is the correct address to send it to?

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Mail the form to Long Term Care Partners, P.O. Box 797, Greenland, NH 03840-0797. You may also fax the form to 866-921-4513. [ Back to Current Enrollees FAQs ] 28. I understand that John Hancock now provides the long term care insurance coverage for the Federal Long Term Care Insurance Program effective October 1, 2009. Can I contact them directly to help me? No. All inquires must go to the Program administrator, Long Term Care Partners, at 1-800-LTC-FEDS (1-800-582-3337) (TTY 1-800-843-3557) Monday through Friday from 8:00 a.m. to 7:00 p.m. Eastern time. Or, visit www.LTCFEDS.com/SecureEmail/ to contact us via email.

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