I lost my ebook, or my computers hard drive failed, or a virus infected my computer and destroyed my ebook. What should I do?
We strongly recommend that you burn a CD copy of the ebook file after you download it so that you will have a backup copy in case the original suffers loss or damage. Human error, viruses, and other such problems can result in loss of the valuable information on your computer. You should keep a backup copy of all informaton on your computer and also use an anti-virus software regularly. We will, at our discretion, honor requests to replace any damaged or lost files for a period up to 7 days after purchase, after which you would be required to purchase a new copy.