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I logged on to my account and made purchases via Asia Miles iShop, but my sales aren showing up in my account – whats going on?

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• It may be that the web browser you used at the time of your purchase had cookies disabled. Cookies allow us to track your purchase and without them there’s no way for the system to allocate Asia Miles to your account. Read more about cookies. • Your purchase will be processed as follow before Asia Miles to be credited to your account: within 5 days upon purchase, the sale transaction will be acknowledged when you receive a purchase status email from “Asia Miles iShop support” (status@shop.asiamiles.com). Corresponding merchant will verify the transaction within 120 days, time taken is subject to individual merchants. If the sales transaction is approved by merchant, Asia Miles will be credited to member’s account within 30 days. • To earn Asia Miles through iShop successfully, make sure you have follow the procedures listed under “How it works” section.

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