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I locked my device or switched applications and StepTrakLite stopped counting steps. Why?

April 26, 2017applications counting device locked steps steptraklite stopped

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I locked my device or switched applications and StepTrakLite stopped counting steps. Why?

1 Answer

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Apple’s policy won’t let 3rd party applications run in the background or read the accelerometer sensor while the phone is locked. We can’t fix this problem unless and until Apple changes its policy. Rest assured, as soon as Apple allows us we will release a version you can run all of the time.