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I know that the Extended Health plan reimburses based on the generic equivalent of a brand name drug, however I experience adverse reactions to the generic brand. Can an exception be made?

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I know that the Extended Health plan reimburses based on the generic equivalent of a brand name drug, however I experience adverse reactions to the generic brand. Can an exception be made?

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Yes, if you experience adverse reactions to the generic drug you may be reimbursed based on the brand name drug. Your prescription should indicate “No substitutions” and your Pharmacist must enter this onto the system in order for you to be reimbursed accordingly.

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