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I keep receiving an Invalid username or Password error [Errors 691 or 718]. I haven t changed my username or password, what can I do?

April 26, 2017Error HAVEN invalid password t username

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I keep receiving an Invalid username or Password error [Errors 691 or 718]. I haven t changed my username or password, what can I do?

1 Answer

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This problem is not yours, but a problem within our network. Sometimes your username and password don t make it to our servers due to network related issues. No changes are needed on your side, simply wait 15 minutes and try again; the problem will usually clear within that time.