I keep getting the dial-up message, “Cannot authenticate password,” but I know my password is correctI have it saved to my computer! What is the problem?
• If you have saved your dial-up password to your computer and, for whatever reason, it was not authenticated on the first attempt to connect, the computer won’t remember the password on subsequent attempts. Simply re-enter your password and make a fresh attempt to connect. If you don’t know your password (after all, that’s why you saved it to your computer), simply close out of the connection window and then start over. If you still have trouble, contact IT services by calling 453-2254 and one of our friendly staff will assist you.
