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I keep getting locked out of my account when I try and log in on my mobile phone. Why doesnt it accept my log-in information?

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Using your mobile phone to enter data takes a little practice. Passwords are case sensitive; make sure you are entering your password exactly as it is set up. If your password begins with a lower-case letter, you may need to use your phones shift key to change the default from upper case. In addition, some phones require extra shift key presses to enter numbers instead of letters.

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