I just spent a long time composing an email, and now it won send! Whats the deal?
Remember that you do not have to be connected to the internet to write an email with your email software. Chances are that you have been disconnected due to “idle timeout”. If your computer has no communication with us (and composing an email on your computer generates no network traffic until you hit the “Send” button), then you will get disconnected (if you are using dial-up) after about 20 minutes of inactivity. Simply reconnect to us, and try sending the message. It should send just fine now. Check your “Outbox” to make sure your email program did not simply store the message for later delivery, by clicking on the “Send and Receive Email” button in your email software (note that this button may be labeled differently, depending on the program that you use to check your email). If this does not solve your problems, please contact us.
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- I just spent a long time composing an email, and now it won send! Whats the deal?
