I just received notification of a PeopleClaim. What are my choices?
When you receive a PeopleClaim, you are free to respond as you would with any other complaint. You may accept the claimant’s terms of settlement, reject them (with or without explanation), or negotiate. The system allows you to communicate freely with the claimant online. You may ask verification questions, request documentation, and negotiate a settlement you consider reasonable. If you feel the resolution period is not adequate you can ask the claimant for additional time.
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