I just received my Statement of Account but my account is not credited or showing NIL balance. What is happening?
Your employer is yet to make payment on your behalf. Or if it had made payment, it has not submitted a Schedule of Contributions showing the beneficiaries. Or the Schedule of Contributions submitted is not in the specified format, or contains errors or beneficiary-details without PIN or contains names or PINs that differ from those provided by the Contributors in our database.