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I just received my Statement of Account but my account is not credited or showing NIL balance. What is happening?

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Your employer is yet to make payment on your behalf. Or if it had made payment, it has not submitted a Schedule of Contributions showing the beneficiaries. Or the Schedule of Contributions submitted is not in the specified format, or contains errors or beneficiary-details without PIN or contains names or PINs that differ from those provided by the Contributors in our database.

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