I just received a call from AllStates Global stating there was a damage to the car I was renting but I was not involved in an accident. What do i do?
Click here (Renters Incident Statement) and complete the form. Fax it to (310) 670-9505 or email the completed form to rentcar@aol.com What is the LDW ?. Loss Damage Waiver (“LDW”): If the renter purchases one of the optional LDW plans, Global AllStates Car Rental will agree to waive the renter’s responsibility for loss or damage to the vehicle in full or in part (depending on the LDW plan accepted). LDW is not insurance. LDW does not apply if: (I) the renter uses the vehicle in violation of the rental agreement; (II) the renter fails to remove the keys, or close and lock all windows, doors and trunk, and the vehicle is stolen or vandalized; (III) the renter fails to notify us and the police immediately after the loss; and (IV) the renter fails to pay the charges under the rental agreement; or (V) other exceptions as allowed by the applicable state or provincial law. No brand guarantees AllStates Global Car Rental. does not guarantee specific brands or colors of vehicles at any time. I
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