I just performed a clean install of Mac OS 8.0 and now my internal Geoport modem does not work. What could be the problem?
If you perform a clean install when installing the Mac OS, your internal modem will not work because the Apple Telecom software is not installed by the Mac OS Installer. You will have to install the software separately. If you are using Mac OS 8, you can install the Apple Telecom software from the Mac OS 8 CD. The Apple Telecom software is stored in the CD Extras folder on the Mac OS 8 CD. When installing the software, custom install the Geoport and Faxing software only. Apple Phone is included with the Apple Telecom software but it is not supported with the Performa 6400. MegaPhone is the only telephony solution supported with the Performa 6400 and the internal Geoport modem. To reinstall MegaPhone, please follow the MegaPhone installation instructions which are found in the following article: Article 22048: Performa w/GeoPort: Restore Modem SW & Clean 7.6 Install If you are using Mac OS 7.6/7.6.1, follow the instructions in article 22048 to reinstall the modem software.
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