I just moved into a house that had a PeakRewards℠ device previously installed. What benefits will I receive?
A customer moving into a home with a PeakRewards℠ device will receive ongoing bill credits for their participation in the program. As a “move in” customer, you are currently enrolled at the 50% cycling level, the lowest level of credits and cycling (for more information on cycling, click here). However, “move in” customers are not eligible to receive the first year bonus credits since the bonus is intended for the initial enrollment and installation of a device at a customer’s home. PeakRewards℠ program benefits include ongoing bill credits, choice of cycling level, online access to your device, and the opportunity to choose between a smart switch and a programmable thermostat. If you would like to upgrade a switch to the PeakRewards℠ programmable thermostat or choose a higher cycling level, please contact the PeakRewards℠ customer hotline at 1-888-309-PEAK (7325).
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