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I just made a purchase on ARC MarketPlace. Why does my confirmation say pending?

April 26, 2017ARC confirmation Marketplace purchase

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I just made a purchase on ARC MarketPlace. Why does my confirmation say pending?

1 Answer

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Posted

Some products that we offer are sold with an instant confirmation, and others, on request bookings, require confirmation from the tour operator prior to us confirming them to you. Generally on request bookings can be confirmed within 48 hours, however we are bound by the response times of our tour operators and occasionally the turnaround time can take a little longer.