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I just linked my Aspen account to my web account. Why cant I see the other Aspen accounts that are linked to the Aspen account I just registered?

April 26, 2017account accounts Aspen linked registered web

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I just linked my Aspen account to my web account. Why cant I see the other Aspen accounts that are linked to the Aspen account I just registered?

1 Answer

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There are 2 types of accounts; Statement accounts and Delivery accounts. In our customer database all Delivery accounts are linked to a specific Statement account. For security purposes, when you register, you will not be given the option to link your additional Delivery accounts unless you start by linking your Statement account. You may always link other Statement and/or Delivery accounts by using the Link New option on the Manage Accounts page.