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I just installed the Citrix plug-in, but INSIDEtracc doesn seem to work. What should I do?

CITRIX insidetracc installed plug-in
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I just installed the Citrix plug-in, but INSIDEtracc doesn seem to work. What should I do?

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A. Check to make sure that you closed the browser and opened a new one after the plug-in download finished. Then, return to CGT’s Pipe Ranger Web site and click on the INSIDEtracc Web Log On link.

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