I just installed a new version of STM. Why is some hardware is marked as “Unknown” or new tools are greyed out?
When diagnostics are installed, the newly supported drivers for new hardware and new tools for hardware are all part of configuration files which are installed with the diagnostics system. However, if the configuration files were modified after the previous version of the diagnostic system was installed, these configuration files will not be overwritten with new versions but placed in the /usr/newconfig directory. Check the /var/adm/sw/swagent.log file and see if it indicates that the prod_op_xref and id_mod_xref files were not installed but copies were placed in the /usr/newconfig/var/stm/data/prod_op_xref and /usr/newconfig/var/stm/data/id_mod_xref. If the files were not installed but copies saved in /usr/newconfig: • Copy the new versions of prod_op_xref and id_mod_xref to the /var/stm/data directory. • Copy the new version of diaglogd.cfg to the /var/stm/config/sys directory. • Bring up STM (xstm, mstm, cstm). • Perform a re-map of the hardware: • xstm: System->Remap System (old co
Related Questions
- I installed Reference Manager and see the menu options in the Tools menu of Microsoft Word, but I don’t see the toolbar. Where is it?
- I just installed a new version of STM. Why is some hardware is marked as "Unknown" or new tools are greyed out?
- How do I know which driver version is installed in VMware ESX 4.0?
